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Here are some frequently asked questions about your visit to Northwest Occupational Medicine Center, Inc. 

What happens during my first visit?

  • A thorough review of your medical and/or psychological history leading up to the injury or problem is completed.
  • Comprehensive examination performed including the assessment of posture, joint mobility, strength, flexibility and neurological screening.
  • Therapist of physician will discuss the results of the evaluation and provide recommendations.
  • Psychologist will review the results of the assessment or schedule another time to review the results.

What time do I arrive from my first visit?

Please arrive 15 minutes before your scheduled visit to complete onsite documents.

What do I need to bring?

  • A prescription for treatment from your healthcare provider for services such as physical therapy.
  • Your insurance card
  • Completed paperwork that was received in the mail from us prior to your appointment

How long does each visit last?

  • Evaluation with physician: 60 minutes
  • Follow-up appointment with physician: 30 minutes
  • PT/OT session: 60 minutes
  • Psychotherapy sessions: 50 minutes
  • Psychological testing: 2-7 hours.

How should I dress?

Wear or bring loose fitting clothing to enable you to expose the area being evaluated and treated. There are shorts and gowns for your temporary use if needed during physician exams.

Do I need an appointment?

Yes, we are referral based treatment center and do not treat walk-ins.

How many visits will I need?

  • Physical therapy/Occupational Therapy: 1-3 times per week.
  • Psychotherapy: 1-2 times per week
  • Physician appointments: 1 time per month.

This is variable and will depend on the nature and severity of the condition.

Why are people referred to physical or occupational therapy?

  • Physical therapists are experts at treating muscular-skeletal conditions, movement problems and pain associated with it. You could benefit if you have suffered sprains, tendonitis, back or neck pain, sports injuries, arthritis, strokes, sciatic, neurological disorders, vertigo/dizziness, and more.
  • Occupational therapist help individuals with mentally, physically, developmentally or emotionally disabling conditions to develop, recover, or maintain daily living and work skills. They also help to compensate for permanent lost of function.

Do you communicate with my referring doctor?

Yes! We send them a copy of your initial evaluation and periodic progress reports when you return to them for follow-up. We also update them when you are discharged.

Who pays for treatment?

In most cases, your insurer. Insurance co-pay, coinsurance, and payment for non-covered supplies or services are usually requested at the time of service.

How do I know if my insurance covers my treatment?

We suggest you contact your insurance company to clarify your coverage for therapy prior to your initial visit. Additionally, our billing office staff or admissions staff will verify your insurance coverage prior to your first visit.

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